Shipping
We ship all orders from the Netherlands with PostNL, always with tracking. You’ll receive the tracking code by email as soon as your parcel is on its way. From 2 bottles (orders from €75), shipping is free everywhere.
Shipping costs and delivery times (indication)
| Destination | Shipping | Delivery time |
|---|---|---|
| Netherlands | €4.95 | 1–2 business days |
| Belgium | €7.95 | 2–3 business days |
| EU zone 1: Germany, France, Monaco, Luxembourg, Austria, Italy, Spain, Denmark, Sweden | €8.95 | 2–5 business days |
| Rest of Europe: other EU countries, United Kingdom, Switzerland, Norway, Iceland, Liechtenstein | €12.95 | 3–7 business days |
| Outside Europe (incl. US, Canada, Australia, Gulf states, Asia) | €19.95 | 5–10 business days |
The shipping costs above apply to orders under €75 (one bottle). From €75 we ship free to all destinations. Amounts are shown in your local currency at checkout.
Processing
Orders ship within 1–2 business days after payment. If a product is temporarily sold out, you can sign up for a stock update on the product page. Delivery times are PostNL estimates and may be slightly longer during busy periods or due to customs checks.
Import duties outside the EU
For shipments to countries outside the EU (such as the United Kingdom, Switzerland, Norway and the US), import duties, local VAT or clearance fees may apply. These are charged by the carrier or customs and are paid by the recipient.
Questions?
Email us at info@thefanily.shop.